Wednesday, December 28, 2005

MNCs Sucking up India's IQ - Tom Friedman


Dear Friends,

Most of what Tom says makes sense. What are we to do to better reap our
own fruits? Your discussion/ideas are welcome.

Regards,
Chandu

(Thanks to outlookindia.com for this interview)

The three-time Pulitzer Prize-winning New York Times foreign affairs
columnist thinks the new, changing India can become an economic
powerhouse.

ALAM SRINIVAS
He's put India at the centre of a new, flat world map. He thinks the
new, changing India can become an economic powerhouse. He feels Indian
policymakers have a chance to change the fortunes of the next
generations. Excerpts from an exclusive interview with the three-time
Pulitzer Prize-winning New York Times foreign affairs columnist, whose
The World is Flat has just topped a million.

Have you noticed a change in mindsets or attitudes of the Indians you
have interacted with over the past decade because of the outsourcing
boom?
I don't want to pretend that I have met with the entire cross-section
of India. There are people in villages that I haven't encountered. I am
meeting a self-selected group. Of that group, I would say that people
are more self-confident. But not in an American way, as Indians, by
culture and nature, are more reserved and not boastful. I would say,
and this is a gross generalisation, they are less interested in
politics and more interested in growth opportunities.

In your book, you say that globalisation 3.0-a world of highspeed
connectivity-has set in. In this era, where will countries like India
and China be 10-20 years from now?
I see India and China as two super highways. Two six-lane super
highways. The Chinese super highway is perfectly paved, has great
sidewalks, and all the street lamps work. But, off in the distance,
there's a speed bump called political reforms. When 1.3 billion people
driving at 80 miles an hour hit a speed bump, one or two things can
happen. One, the car jumps up in the air, lands down, the passengers
look around and ask "You ok?", "No problems", and the car drives along.
The other thing that can happen is that the car hits the speed bump,
jumps up in the air, slams down and all the wheels fall off. So, with
China, we don't know what's going to happen.

India is also a six-lane super highway. But it's full of potholes,
cracked cement, unfinished sidewalks, and broken street lamps. But off
in the distance, it looks like the Indian highway starts to smooth out.
There are better sidewalks, the street lamps are working. The question
I have about India is whether that is a mirage or an oasis. Both India
and China have these big question marks.

My view about the world is very simple. Wealth is going to go to those
countries, companies, individuals and institutions that get more of
their people connected to the flat world platform. And who's going to
get more of their people educated in order to take advantage of this
platform, and to be able to innovate on it. Thirdly, who's going to get
the governance that's needed to provide a frame for that innovative
educated population. It's all about infrastructure, education and
governance. No secrets here, it's right in front of you.

With China, we know the solution-it needs political reforms. How can
India to convert that mirage into a reality?
India has a prime minister who really gets it. You don't have to start
by explaining it to Manmohan Singh. He's the Deng Xiaoping of India.
Who you need to explain it to is half the Congress party and others
who, in this coalition, are like the ball and chain around his ankle.

In the flat world scenario, the positive impact is restricted to a
small segment of the population. How do you take it down to the
millions of poor?
It starts by doing the right things. The state has the resources to
provide that infrastructure and education to precisely those people who
are not in the system. People tell me, 'Aah, Friedman, you are talking
about one per cent of India.' Well, I'm glad I'm talking about one per
cent, instead of a tenth of one per cent. Because 20 years ago, that's
what we would have talked about.Today, we're talking about one per
cent-now that's progress. You don't turn this ship around overnight.

I think India's most debilitating liability is the third leg, it
doesn't have the governance. So, when the state budgets a million
rupees for a school between Mysore and Bangalore to give it the
infrastructure and teachers, by the time you say school it has become
1,00,000 rupees. Terrible corruption. Good people-all my dynamic and
exciting Indian friends-wouldn't think of going into politics. Because
they see it as a waste of time, energy and also as violent and corrupt.
China is a Communist country, in name at least, but its institutions
work better than India's.

Critics say that technology cannot bridge the divide between the haves
and have-nots. The digital divide is happening even in developed
countries like the US.
I think it's wrong. If you look at the data, you see two things
happening. One is that the floor is rising. The number of people in
India or China today living on two dollars a day as opposed to a dollar
a day, which is to say the lower middle class, has expanded in more
numbers, more rapidly than anytime in the history of the world. But the
gap between the floor and ceiling is also rising. So, the gap between
the poor and the richest people in India is also rising. That's an
issue for governance. Capitalism makes people unequally rich, socialism
makes people equally poor. India was an expert at making its people
equally poor. It now moves to capitalism to make people unequally rich.
But as a general phenomena, it has also lifted the floor. India
wouldn't have the largest number of middle class today if that weren't
true.

In this outsourcing wave, India is getting low-end work due to cost
arbitrage, while the high-end one is in the developed world. If that's
true, can't it go to another country?
My daughter is in love with her iPod. Do you know where the MP3 chip in
her I-pod was designed? Hyderabad. Not made, not put together by a
bunch of cheap Indian workers, but designed. Microsoft just opened its
fourth research centre in the world-in Bangalore. You think they are
there for cheap labour. They are there for, what they call, an 'IQ
suck'. They want to, like a straw, suck out as much IQ as they can from
India. You know all of India isn't going to be rich tomorrow. Not
everyone in India is going to be designing mp3 chips. But where do you
start? Do you make the perfect the enemy of the good? Just because
everyone in India overnight hasn't become Azim Premji, does that mean
this system isn't any good. It's nonsense. All this criticism is just
nonsense.

And how much time will it take for this change to happen? You bet it'll
take a long, long time. You had 50 years of wacky socialism. And after
that, ten years of a sort of capitalism, I look at it as another
50-year process. But over the next 50 years, will the next generation
of Indians live better than their parents? Absolutely. You give a
farmer a cellphone and you'll see the biggest leap in anti-poverty that
one can possibly imagine. This isn't about everyone becoming a call
centre worker in Bangalore. Poverty will really be alleviated when
India, when people who live on the land in agriculture, become more
productive. And technology has the greatest chance to do that in the
shortest time. You look at the number of farmers in India who want
their kids to study English.

Outsourcing has been happening for decades. In manufacturing, the
process is nearly complete. So, what's unique about this wave of
outsourcing in the services sector?
What is new is that it is happening in the services sector. Therefore,
it is the ability of a country like India to capture real knowledge
work.Once you've captured it, it allows you the one most important
thing in a flat world. You can do it without having to emigrate. The
fact that Indians can now innovate without waiting in line at the US
embassy, without having to come to cold Minnesota and look for an
Indian restaurant to get their chapati and curry, the fact that they
can stay home, live in their culture, be in their extended family, eat
their native food, wear their native clothes, take part in the most
cutting-edge innovation, that is really cool.

Why did India miss the manufacturing outsourcing bus? Infrastructure.
If you have to make something in Bangalore and ship it out, the airport
is basically a Greyhound bus station with a runway. But when it became
1s and 0s, when it became bits and bytes, as opposed to boxes and
packages, India could play with its weak infrastructure. The way it
gets translated into a broad anti-poverty movement is when it comes to
non-hi-tech sectors. When farmers can get more from their land, when
they can understand global markets better, when they can produce niche
products for different markets, that's when India will really turn
around.

(Interview as Published in OutLookIndia.com)

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